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Greater Cleveland Food Bank

Volunteer FAQs

Give Help/Volunteer FAQs

Volunteer FAQs

Interested in volunteering with us? Here are some of the most commonly asked questions about volunteering at the Greater Cleveland Food Bank.

Is there an age requirement to volunteer at the Food Bank?

All volunteers must be at least 12 years of age for the bulk of available volunteer shifts. All volunteers under the age of 16 must be accompanied by a parent or guardian. Youth volunteers and adult chaperones are both required to complete the on-line registration in order to volunteer.

For families and groups with children between the ages of 6 and 11, the Food Bank offers a Family Night opportunity in our repack area twice per month. The shifts typically take place on the second Thursday and the third Monday of each month, and run from 5:30pm to 7:30pm. To check availability or to schedule a group for a Family Night shift, please contact Volunteer Services at 216-738-7240.

Do I need to register to be a volunteer at the Food Bank?

All volunteers, including adult chaperones, are required to register online before their first visit to the Greater Cleveland Food Bank. After volunteers have created a volunteer profile on the website, they are able to select volunteer shifts and respond to reservations for group volunteer opportunities. To create your volunteer account, please click here. To schedule a group volunteer opportunity, please click here.

Do I need to schedule a time to volunteer at the Food Bank?

All volunteer opportunities should be scheduled in advance. After volunteers have created an online account they are able to select from a variety of shift times and shift lengths in a variety of different project areas.

Volunteers must register for at least a two-hour shift and volunteer no more than four hours per day.

To create an online account, please click here. The Greater Cleveland Food Bank also welcomes volunteer groups from school, corporate, and civic organizations. To schedule as a group of any kind, please submit a request here.

What do I need to bring with me when I volunteer at the Food Bank?

Volunteers do not need to bring any paperwork to the Food Bank unless they require their own community service documentation for school or court. All registration and scheduling should be completed online before your first visit to the Greater Cleveland Food Bank.

Is there a dress code for volunteers?

Volunteers are required to wear closed-toed shoes with closed-heels (volunteers wearing flip-flops or clogs will not be allowed to participate in any volunteer activities). Comfortable shoes and comfortable work clothes are recommended. Volunteers working in the kitchen will also be asked to remove all jewelry other than a plain wedding band. Volunteers wearing nail-polish are not permitted to volunteer inside the kitchen.

What types of volunteer opportunities does the Food Bank offer?

Volunteers are needed to help sort and repack both perishable and nonperishable food that is later distributed to local food pantries, soup kitchens, and shelters. Volunteers can also assist in the Greater Cleveland Food Bank Kitchen, preparing hot meals that are later distributed at local hot meal sites. Volunteers can select from both Repacking and Cleveland Community Kitchen shifts after registering as a volunteer, here.

Additionally, volunteers have the opportunity to volunteer at our monthly Produce Distribution. This opportunity is held on the third Thursday of each month, and is the only time that the Food Bank serves the public directly on site. 

Can I bring a group of volunteers to the Food Bank?

The Greater Cleveland Food Bank welcomes groups of up to 20 volunteers from school, corporate, and civic organizations. The online registration system doesn't always accurately reflect availability for groups, so we encourage groups to submit a request that will allow us to check for availability. 

To schedule as a group, please submit a request here.

Can I complete Community Service hours for school or court by volunteering at the Cleveland Foodbank?

The Greater Cleveland Food Bank is a great place to complete community service hours for school or court.

When completing hours for community service, it is the volunteer's responsibility to register as a volunteer before their first visit to the Food Bank and to sign in and out and the beginning and end of each shift. If volunteers do not sign in, we will have no record of their volunteer hours and will not be able to confirm the time they have logged.

At the volunteer's request, the Volunteer Services team will be more than happy to sign off on paper work or provide a service letter. 

Where is the Greater Cleveland Food Bank located?

The address for the Greater Cleveland Food Bank is 15500 South Waterloo Road, Cleveland, OH 44110. Please click here for directions to the Food Bank.

Can I volunteer at the Greater Cleveland Food Bank on the weekend?

In addition to our weekday volunteer hours, we offer one 4-hour volunteer shift from 8 a.m. to noon on Saturdays. Saturday shifts fill quickly and should be reserved in advance.

Volunteer Hours:

Repacking

Monday-Thursday: 8:00 a.m. - 8 p.m.

Friday: 8:00 a.m. - 2 p.m.

Saturday: 8 a.m. - noon

Food Bank Kitchen

Monday-Thursday: 8:00 a.m. - 4 p.m.

Friday: 8:00 a.m. - 2 p.m.

For a full list of shift availability during regular volunteer hours, please register as a volunteer here.